Seamless Transformation for the Mexican Insurance Sector
10 years transforming our clients’ insurance operations and sales through technological and operational solutions that blend innovation with tangible results.
Your partner in growth
At iMass, we are experts in the Mexican insurance sector and have extensive knowledge in information technologies.
This allows us to offer our partners agile, secure, and efficient services for the development, launch, and administration of their insurance programs.
Partners who trust us
Who are we?
We are a company focused on offering COMPREHENSIVE services to different institutions – financial and non-financial – regarding the development of massive protection and assistance plans.
Why choose iMass?
To offer added value to your clients and have significant additional income.
Our Differentiating Value
Why our partners trust iMass
Experience
We have 10 years of experience in the Mexican insurance sector.
Integration
Our solutions integrate easily with any existing IT architecture.
Speed
We are capable of launching products in less than 60 days.
Results
Our clients have reported up to a 30% reduction in their operational costs.
Innovation
We are committed to innovation with advanced analytics, machine learning, and automation.
Our services
A unique model that brings together efficiency, technology, and commercial vision.
We were created to close the protection gap in Mexico and Latin America by combining three forces into one foundational purpose:
TPA 360°
We execute every stage of the policy lifecycle with robust processes, real-time metrics, and a culture of excellence that reduces times and costs for our partners.
- Automated Issuance
- Collection Processes
- Claims Management
- 24/7 Customer Service
- Renewals
iMassClick
We design and evolve an exclusive suite of platforms and automations that transform mass insurance management into a digital, simple, and profitable experience.
- Client Portal
- Real-time Reports
- Digital Transformation
In short, we exist to empower insurers, banks, assistance providers, fintechs, and large groups to launch and manage mass-market protection products with the technological agility, operational discipline, and commercial vision demanded by today’s customers.
Results That Speak for Themselves
Real impact metrics reported by our clients
Less time in policy issuance
0
%
Increase in renewals
0
%
Reduction in customer service costs
0
%
Satisfaction in implementations
0
%
Tailored Solutions
We advise and support our clients every step of the way
We develop innovative products, suited to consumer profiles to drive sustainable growth.
We create and optimize distribution channels, adapted to the needs of insurers and mass channels.
We design personalized campaigns, aligned with the product, channel, and consumer profile to maximize impact.
We implement collection strategies, including payment programs and alternative methods to ensure continuous cash flow.
We increase persistence with proactive and reactive retention campaigns that strengthen customer relationships.
We standardize service processes, ensuring a consistent and high-quality experience for end-users.
We create dashboards and reports, providing clear and relevant information for strategic decision-making.
We optimize claims management, helping to detect inefficiencies and reduce reprocessing.
How do we do it?
Our ecosystem of services and technology
We exist to empower insurers, banks, assistance providers, fintechs, and large collectives to launch and operate mass-market protection products with the technological agility, operational discipline, and commercial vision that today’s client demands.
- We launch accessible micro-insurance and collective products, ready to deploy in weeks with our configurable engines.
- We offer frictionless digital onboarding, with recurring payments and 24/7 self-service, all with real-time traceability.
- We integrate our solutions via API and assume operations as a TPA + Insurtech + Agent, delivering profitability KPIs.
- We comply with CNSF, PCI, and GDPR regulations, audit complete processes, and generate regulatory reports ready for submission.
- We reduce operational times and costs with cloud architecture and RPA automations, generating savings of up to 30%.
10 Years of History
We are more than a technology provider: we are the strategic partner that drives your digital transformation.
2014 - Foundation
Beginning of operations.
2015 - First Clients
Successful integration into 3 leading insurers.
2019 - iMassClick Launch
Development of our own technology platform.
2024 - Consolidated Leadership
More than 30 clients and 19 insurers trusting our solutions.
